Thursday, September 27th, 2007, at 9:06 am

AT&T Rant

Ridiculous. I called AT&T from Thailand to complain about the fact that they STILL had not sent me my phone's unlock code.

Today, they finally revealed to me that they had sent the code way back on 9/11, TO THE WRONG EMAIL ADDRESS. After I got off the phone with original rep, I received a confirmation email from which I could only assume they had it correctly (especially since I had spelled it for her 4 TIMES). Nope. Turns out whoever I spoke with a) doesn't know how to spell "finance" (finace???) and b) doesn't know how to listen when I spelled it for her 4 times.

The state of customer service in this world continues to decline.